Roost for residents

Roost is a free digital service platform
for your apartment building

24/7 virtual concierge service

Report and get help with problems

Receive building announcements

Contact your building team

We make apartment buildings better and smarter

Roost helps residents access useful building information, services and people whenever they need it. Report and get help with problems 24/7, contact your building team, find useful information and documents, and stay updated via building announcements and SMS alerts.

Roost is 100% free for residents, owners committees and building teams.

Simply find your building, click ‘activate’ and add some basic building data to get started. It’s easy!

What you get

An easy to find online building page
An always-on mobile friendly virtual concierge to access useful building information, services and key people anytime you need it
Easy 24/7 problem reporting and support
A resident dashboard with useful building information and documents
Building sale and rental listings, recent history and property insights
A product and service marketplace including buy, swap and sell with your neighbours
Upgrade to premium for resident announcements via email and SMS

What it costs

Basic is 100% FREE for residents, owners committees and building teams.

Invite your building team to use our Premium Plan for more customisation, resident management, and email and SMS building announcements.

Activate your building

If you're a resident and/or committee member you can activate your building with some basic information. We'll activate it within 1-2 business days.

Here's a checklist of what we need to activate your building:

1. Your building managers contact details if you have one
2. Your owners corporation manager (tips)
3. Emergency contact information

Ok let's go...

Building street address and suburb*
You can also activate via your building page. Roost currently supports buildings with at least 10 apartments
Your name*
First Last
Your email*
Owner or tenant?*
- Owner occupier
- Tenant
- Non-resident owner
Do you have a building manager?*
If your building has a part time or full time on-site building manager or caretaker
- Yes
- No
Building manager contact details?*
Email or mobile
Does your building have an owners corporation manager?*
If you have an owners corporation (or strata) manager their details will likely be on the front of your building (see tips)
- Yes
- No
Owners Corporation Manager details?*
Company name or email
Maintenance requests contact details?*
A contact number or email for building maintenance requests or emergencies
Resident building portal or community social media? (optional)
e.g. building website or Facebook/Whatsapp group
Useful building documents (optional)
e.g. Owners Corporation rules, residents guide, moving guide (3 .pdfs or .docs up to 10MB)
Drop files here or

Accepted file types: pdf, doc, jpg, png, jpeg, Max. file size: 10 MB, Max. files: 3.
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